Orchard House, 79a The Green, Lyneham, Wiltshire, SN15 4PD
Tel: 07970 712966 | Email: mrandrewhurst@gmail.com
Andrew Hurst trading as Andrew Hurst trading as Property Lending Solutions is an Appointed Representative (AR) of Connect IFA Ltd, 39 Station Lane, Hornchurch, Essex RM12 6JL, who are Authorised and Regulated by the Financial Conduct Authority (FCA). Connect IFA Ltd's firm reference number is 441505. Property Lending Solutions AR reference: 1023676. Most buy-to-let mortgages are not regulated by the FCA. You can check our details on the FCA's website at https://register.fca.org.uk/s/ or by contacting the FCA on 0800 111 6768. Please be aware that by clicking external links you are leaving the Property Lending Solutions website. Neither Property Lending Solutions nor Connect IFA are responsible for the accuracy of the information contained within linked sites.
About Us
The FCA is the independent watchdog that regulates financial services. Use this disclosure document to decide if our services are right for you. It explains the service(s) we offer and how you will pay for it. Our service and permitted business includes advising on and arranging mortgages and non-investment insurance products, as stated below.
Not all services we offer are covered by the FCA. The actual rate available will depend upon your circumstances — ask for a personalised illustration.
Mortgages
- We are not limited in the range of mortgage products we will consider for you in relation to regulated 1st charge and 2nd charge loans that are being raised for personal purposes or regulated loans that are being raised for business purposes.
- We will consider remortgages, further advances, 2nd charge loans and unsecured loan options for you if you wish to increase your borrowing on an existing property.
- We offer a comprehensive range of mortgages from lenders across the market, but not deals that you can only obtain by going direct to a lender.
- We can arrange other finance such as Business Buy-to-Let Mortgages, Commercial and Development Finance, Bridging Finance and International Mortgages.
- In addition to any fees we charge, we may receive commission from the lender. The amount of commission we receive will be disclosed to you on your illustration for all regulated mortgage contracts.
- We offer advice on the regulated products we recommend. In some circumstances, we may refer you to another party to provide the advice and recommendation where it is appropriate to do so.
Mortgage Services & Fees
Initial Evaluation Stage — No Charge
We will consider your financial circumstances and requirements then provide you with information on the most competitive lender and product options suited to you for your property finance. We will provide you with an Illustration or ESIS document to outline in writing all the features and costs associated with any mortgage or loan we recommend. We will arrange an initial decision in principle with the recommended lender.
Processing Stage — £199 Administration Fee
On receipt of your application fee, we will complete the application form and collate it with any other documentation required by the lender and submit this to them on your behalf. We will communicate in a timely fashion any other supporting information the lender requires, check documentation consistency, and monitor the application through to formal loan offer.
Mortgage Offer Stage — 1% of loan amount or £1,000 (whichever is the greater)
We will check the loan offer to ensure it is correct. At this point our offer fee, for successfully securing you the offer from the lender, becomes payable. We will assist with any offer conditions, liaise with your legal representative, and continue to monitor your application through to completion.
* The mortgage offer fee quoted is for standard mortgage/loan transactions. Should more specialist requirements be needed, we will advise you in writing if a different fee scale will apply before proceeding.
Insurance
Part of our service is to review your protection requirements in conjunction with the mortgage or loan debt that is being arranged for you. We will take into account your existing plans, any other mortgages or debts you have and your income and outgoings before we recommend any plans that suit your personal circumstances.
- We will make a personal recommendation based on a fair and personal analysis of the market after we have assessed your insurance needs.
- We can offer products such as Life Insurance, Critical Illness Cover, Income Protection, Private Medical Insurance, Buildings and Contents, Accident Sickness and Unemployment cover and Business Protection from a range of insurers. Please ask us for a list of insurers we offer insurance from.
- We do not charge a fee for advising and arranging Buildings and Contents insurance policies. We will receive commission from the insurer we place your business with.
Commission Disclosure
We are a credit broker and not a lender. We have access to an extensive range of lenders. Once we have assessed your needs, we will recommend a lender(s) that provides suitable products to meet your personal circumstances and requirements, though you are not obliged to take our advice or recommendation. Whichever lender we introduce you to, we will typically receive commission from them after completion of the transaction. The amount of commission we receive will normally be a fixed percentage of the amount you borrow from the lender. Commission paid to us may vary in amount depending on the lender and product. The lenders we work with pay commission at different rates. However, the amount of commission that we receive from a lender does not have an effect on the amount that you pay to that lender under your credit agreement. For sales of non-investment insurance such as life and critical illness insurance, we are remunerated by commission from the insurance provider.
Our Ethical Policy
We aim to provide the highest standard of advice and service possible. The interest of our customers is paramount to us. In doing so, we will:
- Be open, honest and transparent in the way in which we deal with you.
- Not place our interests above yours.
- Communicate clearly, promptly and without jargon.
- Obtain feedback from you to help identify any improvements required.
Payment & Refund of Fees
We offer you the facility to pay our fees by direct bank transfer. Please note that fees are not refundable. We reserve the right to charge interest at the rate of 8% per annum for any amounts due to us which remain unpaid after the due date.
Cancellation Rights
Certain protection and insurance contracts allow you the right to cancel after a contract has been put in force. Prior to you entering into a contract of protection or insurance we will provide you with specific details including its duration, terms and conditions, practical instructions and any costs for exercising cancellation rights, together with the consequences of not exercising it.
Termination
The authority to act on your behalf may be terminated at any time without penalty by either party giving 7 days' notice in writing to that effect, but without prejudice to the completion of transactions already initiated.
Restrictions & Legal Jurisdiction
Please be aware that the FCA does not regulate all the mortgages and property finance we are able to arrange. For example, the FCA does not normally regulate Business Buy-to-Let mortgages. We are committed however to providing the same high standards even when dealing with your requirements for non-regulated products.
This agreement will be governed by and construed in accordance with the laws of England and Wales and any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales.
How to Make a Complaint
It is our intention to provide you with a high level of customer service at all times. If there is an occasion when we do not meet these standards and you wish to register a complaint, please write to: Compliance Department, Connect IFA Ltd, 39 Station Lane, Hornchurch, RM12 6JL or call: 01708 676110. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service: www.financial-ombudsman.org.uk. Please be aware that by clicking that link you are leaving the Property Lending Solutions website. Neither Property Lending Solutions nor Connect IFA are responsible for the accuracy of the information contained within linked sites.
Financial Services Compensation Scheme (FSCS)
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
- Mortgage advising and arranging is covered up to a maximum limit of £85,000.
- Insurance advising and arranging is covered for 90% of the claim, without any upper limit.
- Where the firm has caused a pure protection or general insurance policy not to be effected, 100% of the claim arising from death or incapacity due to injury, sickness or infirmity is covered.
Further information about compensation scheme arrangements is available from the FSCS.
Data Protection
We take the security of your personal data very seriously. Please review our Privacy Policy. We also recommend you view the Privacy Notice of lenders or providers we recommend to you here: https://connectbrokers.co.uk/lenderprivacy/. Please be aware that by clicking that link you are leaving the Property Lending Solutions website. Please note that phone calls may be recorded.
If you have any concerns or complaints as to how we have handled your personal data, you may lodge a complaint with the UK's data protection regulator, the ICO: https://ico.org.uk or write to Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Consent to Marketing
Andrew Hurst trading as Property Lending Solutions would like to keep in touch with you from time to time to keep you abreast of the market and to tell you about products and services that may be of interest to you. We will obtain your explicit consent before sending any marketing communications. You may withdraw your consent at any time by contacting us at mrandrewhurst@gmail.com or 07970 712966.